Healthcare Social Worker

Job Description

As a Healthcare Social Worker at Healthcare Services Australia, you will play a critical role in advocating for patients and their families. You will assist clients in navigating the healthcare system, providing essential emotional support and information regarding their treatment options.

Responsibilities

• Help patients manage chronic illnesses by providing resources and support.
• Facilitate workshops and support groups for patients and families.
• Develop relationships with community services and resources.
• Assess patient needs and create tailored care plans.
• Implement strategies to improve patient engagement and adherence to treatment.
• Liaise with external service providers for comprehensive patient care.
• Document and track case progress for quality assurance.
• Ensure confidentiality and ethical standards are maintained in patient interactions.
• Promote a culture of empathy and respect within the organisation.
• Collaborate with team members to identify areas for improvement in patient services.

Requirements

Education

• Bachelor's degree in Social Work or Human Services
• Master's degree in Social Work or related field is highly desirable.

Experience

• 3+ years of experience in healthcare advocacy or social work.

Technical Skills

• Crisis Management
• Conflict Resolution

Soft Skills

• Interpersonal Skills
• Adaptability

Certifications

• First Aid Certification is preferred.

Languages

• English: Fluent

Advantageous

• Experience in non-profit healthcare settings.: Knowledge of operating within non-profit frameworks and processes.
• Fluency in a second language.: Knowledge of languages other than English can be beneficial in diverse communities.

Benefits

• Salary range from AUD 55,000 to AUD 85,000 per year.
• Access to employee wellness programs.
• Support for professional certification and training.
• A collaborative and supportive work environment.

Company Culture

• Team Collaboration: We value teamwork and promote collaboration across all levels of the organisation.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.
• Community Engagement: We actively engage with the communities we serve to promote health and wellness.