Computer Network Support Specialist

Job Description

We are looking for a knowledgeable Computer Network Support Specialist to manage our network infrastructure effectively. The successful candidate will maintain hardware, software, and network systems, ensuring optimal functionality and performance. You will play a pivotal role in troubleshooting issues and supporting end-users, as well as collaborating with other teams to deliver seamless IT solutions.

Responsibilities

• Ensure the stability and efficiency of network operations.
• Troubleshoot and resolve hardware and software issues.
• Conduct routine maintenance and updates on systems.
• Work closely with cross-functional teams on IT projects.
• Document all procedures, configurations, and troubleshooting processes.
• Assist in the implementation of new technology solutions.
• Provide on-site support for users and address technical inquiries.
• Maintain backup and restore operations for critical data.
• Ensure compliance with security and data protection regulations.

Requirements

Education

• Relevant IT qualifications or certifications highly regarded

Experience

• 3+ years in a network support role preferred

Technical Skills

• Monitoring Tools
• Virtualization Technologies
• Scripting Languages

Soft Skills

• Time Management
• Adaptability

Certifications

• Cisco Certified Network Associate (CCNA)
• AWS Certified Solutions Architect

Languages

• English: Fluent

Advantageous

• Database Management Systems: Experience with SQL Server or Oracle database management.

Benefits

• Generous remuneration package
• Ongoing training and certification support
• Work-life balance initiatives
• Team building activities

Company Culture

• Continuous Improvement: We are committed to ongoing training and career growth.
• Diversity and Inclusion: Our team is diverse, and we value different perspectives.