Medical and Health Services Manager

Job Description

We are seeking a dedicated Medical and Health Services Manager to oversee operations within our busy medical practice. The successful candidate will be responsible for ensuring efficient healthcare delivery, managing administrative tasks, and leading a team of healthcare professionals.

Responsibilities

• Conduct regular audits of patient records and office compliance.
• Facilitate communication between healthcare practitioners and patients.
• Design training programs for staff development.
• Prepare reports on operational efficiency and patient feedback.
• Implement strategies to improve patient care and service delivery.
• Manage budgets and financial reports for the healthcare facility.

Requirements

Education

• Bachelor's degree in Business Administration or Health Services
• Master's degree in Healthcare Management is preferred

Experience

• 5+ years of experience in a medical office management role

Technical Skills

• Financial Management
• Patient Management Software

Soft Skills

• Analytical Skills
• Interpersonal Skills

Certifications

• Medical Office Manager Certification
• Lean Six Sigma Certification

Languages

• English: Fluent

Advantageous

• Knowledge of medical coding and billing: Understanding of CPT and ICD coding systems.
• Experience with managing healthcare marketing strategies: Skills in promoting healthcare services effectively.

Benefits

• Generous superannuation contributions
• Flexible work hours conducive to work-life balance
• Employee wellness programs
• Opportunities for career advancement within the organization

Company Culture

• Inclusiveness: We value diversity and strive to create an inclusive environment for all employees.
• Community Engagement: Actively participate in community health initiatives and programs.
• Work-Life Balance: We understand the importance of work-life balance and provide flexible working conditions.