Passenger Barge Master

Job Description

Join us as a Passenger Barge Master where your leadership will guide safe and efficient operations on board our passenger barge. This position requires a strong understanding of maritime regulations and exceptional communication skills, ensuring the comfort of our guests.

Responsibilities

• Safely navigate the barge through various waterways, ensuring compliance with maritime laws.
• Oversee crew operations and provide leadership and guidance.
• Engage with customers to enhance their experience and address concerns.
• Inspect and maintain functional readiness of all marine equipment.
• Handle ticketing and manage customer service queries effectively.
• Record and report any operational issues to higher management promptly.
• Coordinate with maintenance staff for vessel repairs and upkeep.
• Ensure strict adherence to emergency protocols and conduct drills regularly.

Requirements

Education

• Valid Master Class 4 or 5 Certificate
• Fluency in English

Experience

• At least 5 years of marine transportation experience preferred

Technical Skills

• Problem-Solving Skills
• Customer Service Skills

Soft Skills

• Team Collaboration
• Attention to Detail

Certifications

• Marine First Aid Certificate
• Marine Safety Training

Languages

• English: Fluent

Advantageous

• Additional maritime certifications: Any further qualifications that enhance marine operational knowledge.
• First Aid Training: Advanced first aid certification beneficial for handling emergencies.

Benefits

• Comprehensive Health Insurance
• Paid Annual Leave
• Opportunities for Professional Development
• Employee Wellness Programs

Company Culture

• Innovation in Operations: We encourage innovative thinking and solutions that enhance our service delivery.
• Continuous Improvement: A commitment to ongoing learning and development for all staff.
• Diversity and Inclusion: An inclusive workplace where diverse perspectives are valued and encouraged.