Counter and Rental Clerks

Job Description

We are seeking enthusiastic Counter and Rental Clerks to join our team in Sydney. In this role, you'll assist clients in choosing the perfect furniture rental packages, ensuring they receive exceptional service and support throughout the process. Your contributions will help shape client experiences while delivering quality solutions to meet diverse needs.

Responsibilities

• Guide clients in choosing suitable furniture rental packages based on their preferences and requirements.
• Deliver pricing details and assist in the booking process.
• Collaborate with the logistics team to ensure timely delivery and collection of rental items.
• Keep precise records of client orders, payments, and inventory.
• Deliver top-notch customer service to ensure client satisfaction.
• Explore upsell opportunities to enhance customer experience.
• Stay updated on new products, trends, and market competition.
• Contribute actively in team meetings and training sessions.

Requirements

Education

• High School Diploma or equivalent
• Certifications in Sales or Retail Management are a plus

Experience

• 2+ years of experience in customer-facing roles, particularly in retail or rental services

Technical Skills

• CRM Software Proficiency
• Sales Strategies

Soft Skills

• Time Management
• Teamwork

Languages

• English: Fluent

Advantageous

• Familiarity with e-commerce platforms: Experience with online sales systems or platforms.
• Background in interior design: Knowledge of interior design principles would be advantageous.

Benefits

• Attractive salary package with bonuses based on performance
• Access to health and dental benefits
• Flexible work schedule tailored to employee needs
• Opportunities for professional growth and training

Company Culture

• Inclusivity: We value diversity and aim to create an inclusive environment for all employees.
• Innovative Thinking: Our team encourages creativity and innovative problem-solving in everyday tasks.
• Professional Development: We provide opportunities for personal and professional growth within the company.