Hospitality Manager

Job Description

We are on the hunt for a dynamic Hospitality Manager to join our Byron Bay team. The ideal candidate will possess a strong background in hospitality management, with the ability to lead staff, develop operational strategies, and enhance guest satisfaction through exceptional service.

Responsibilities

• Coordinate with suppliers and vendors for service needs.
• Analyse operational metrics to identify areas for improvement.
• Foster a culture of continuous improvement in guest services.
• Develop budgets and manage costs effectively.
• Ensure inventory levels are maintained to meet guest needs.
• Implement sustainability initiatives within operations.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Additional certifications in hospitality management are advantageous

Experience

• 5+ years in hotel management or similar role

Technical Skills

• Operational Strategy Development
• Market Analysis

Soft Skills

• Problem Solving
• Team Player

Certifications

• Hospitality Supervisory Management Certification

Languages

• English: Fluent
• French: Conversational

Advantageous

• Experience in event planning and coordination: Ability to organize and oversee events within the hospitality venue.
• Proficiency in social media marketing for hospitality: Experience in leveraging social media platforms to promote the hotel and services.

Benefits

• Comprehensive health and wellness programs
• Access to exclusive hospitality events and workshops
• Employee recognition and rewards programs
• Team-building activities and outings

Company Culture

• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive workplace for all.
• Continuous Improvement: We are committed to the ongoing development of our staff and encourage personal growth.
• Work-Life Balance: We understand the importance of a healthy work-life balance and support our team in achieving it.