Technical Writer

Job Description

Join us in Mackay as a Technical Writer where your passion for documentation will make a difference. You will play a crucial role in improving our product usability by creating comprehensive guides and manuals, all while working closely with the technical teams.

Responsibilities

• Manage multiple documentation projects simultaneously while ensuring deadlines are met.
• Conduct research to gather necessary information for documentation.
• Ensure that documentation adheres to accessibility standards.
• Utilise content management systems effectively to organise documentation.
• Assist in developing training materials for internal and external audiences.
• Participate in cross-departmental meetings to align documentation with company objectives.

Requirements

Education

• Bachelor's degree in a technical discipline or related field

Experience

• 4+ years in technical writing, preferably in software or hardware industries

Technical Skills

• User Experience (UX) Design
• API Documentation
• Graphic Design Tools

Soft Skills

• Problem-solving
• Flexibility

Certifications

• Certified Technical Writer (CTW)

Languages

• English: Fluent

Advantageous

• Familiarity with SEO best practices: Understanding of SEO principles to enhance the visibility of documentation.
• Experience with Graphic Design: Ability to create visual content to accompany documentation.

Benefits

• Attractive salary package with performance bonuses
• Flexible work environment to promote work-life balance
• Ongoing training and career advancement opportunities
• Access to health and wellness initiatives

Company Culture

• Diversity and Inclusion: We are committed to building a diverse workplace where everyone is welcome.
• Continuous Development: We believe in continuous learning and provide resources for personal and professional growth.