Furrier Shop Supervisor

Job Description

We are on the lookout for a highly motivated Furrier Shop Supervisor who will oversee daily operations, manage the team, and ensure our high standards of customer service are met. The ideal candidate will have a passion for fashion, specifically in the furrier industry, and strong leadership skills.

Responsibilities

• Oversee daily operations of the boutique, ensuring that service quality and store standards are upheld.
• Train and mentor staff in product knowledge, sales techniques, and customer service.
• Manage stock replenishment and establish effective inventory control procedures.
• Conduct regular team meetings to discuss performance, provide feedback, and motivate staff.
• Collaborate with the management team to enhance the overall customer experience.
• Implement visual merchandising standards to maximize product appeal.
• Handle customer inquiries and complaints in a professional manner to ensure satisfaction.

Requirements

Education

• Certificate in Retail Management or similar
• Diploma in Fashion Merchandising is advantageous

Experience

• Previous experience in the furrier industry preferred but not mandatory.

Technical Skills

• Point of Sale Systems

Soft Skills

• Organisational Skills
• Problem-solving

Advantageous

• Knowledge of Fur Products and Care: Expertise in fabric care and maintenance of fur items.
• Networking Skills: Ability to establish and maintain relationships within the luxury retail industry.

Benefits

• Comprehensive health and wellness programs
• Generous staff discounts and benefits on fur products
• Flexible working hours
• Support for continuing education and professional development

Company Culture

• Customer-Centric Focus: We prioritise our customers, ensuring they receive the best service and advice.
• Team Collaboration: Teamwork is at the core of our operations; we value contributions from all team members.
• Creativity and Innovation: We encourage out-of-the-box thinking to innovate our offerings and improve customer experiences.