Furrier Shop Supervisor

Melbourne FULL TIME $60,000 - $80,000 / Year
($5,000 - $6,666 / Month)

Job Description

We are on the lookout for a highly motivated Furrier Shop Supervisor who will oversee daily operations, manage the team, and ensure our high standards of customer service are met. The ideal candidate will have a passion for fashion, specifically in the furrier industry, and strong leadership skills.

Responsibilities

  • Oversee daily operations of the boutique, ensuring that service quality and store standards are upheld.
  • Train and mentor staff in product knowledge, sales techniques, and customer service.
  • Manage stock replenishment and establish effective inventory control procedures.
  • Conduct regular team meetings to discuss performance, provide feedback, and motivate staff.
  • Collaborate with the management team to enhance the overall customer experience.
  • Implement visual merchandising standards to maximize product appeal.
  • Handle customer inquiries and complaints in a professional manner to ensure satisfaction.

Requirements

Education
  • Certificate in Retail Management or similar
  • Diploma in Fashion Merchandising is advantageous
Experience
  • Previous experience in the furrier industry preferred but not mandatory.
Technical Skills
  • Point of Sale Systems
Soft Skills
  • Organisational Skills
  • Problem-solving

Advantageous

  • Knowledge of Fur Products and Care: Expertise in fabric care and maintenance of fur items.
  • Networking Skills: Ability to establish and maintain relationships within the luxury retail industry.

Benefits

  • Comprehensive health and wellness programs
  • Generous staff discounts and benefits on fur products
  • Flexible working hours
  • Support for continuing education and professional development

Company Culture

  • Customer-Centric Focus: We prioritise our customers, ensuring they receive the best service and advice.
  • Team Collaboration: Teamwork is at the core of our operations; we value contributions from all team members.
  • Creativity and Innovation: We encourage out-of-the-box thinking to innovate our offerings and improve customer experiences.
Status: Closed