Technical Writer

Job Description

We are seeking a Technical Writer to join our creative team in Coffs Harbour. Your mission will be to produce high-quality documentation that meets our technical standards and assists our customers in understanding our solutions. You'll work closely with our engineers to gather information, write, and organize documentation that is clear and engaging. Strong writing skills and a technical background are essential for this position.

Responsibilities

• Write clear and concise user manuals for software products.
• Update existing documentation as products evolve.
• Work with translators to ensure documentation is accessible in multiple languages.
• Employ project management tools to track documentation progress.
• Implement feedback from users to improve document quality.

Requirements

Education

• Bachelor's degree in Communication, Engineering or similar field
• Master's degree preferred

Experience

• 4+ years in a technical documentation role

Technical Skills

• Documentation Software
• Content Management Systems

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Technical Writing Certification from a recognised institution

Languages

• English: Fluent

Advantageous

• Experience with Agile methodologies: Familiarity with Agile practices and documentation sprints.
• Knowledge of UX design principles: Understanding of user experience design to improve documentation accessibility.

Benefits

• Competitive salary package
• Health and wellness programs
• Flexible working environment
• Professional development opportunities

Company Culture

• Innovation: We encourage innovative thinking and seek out fresh ideas.
• Collaboration: Teamwork is at our core; we believe great things in business are never done by one person.
• Learning Opportunities: We invest in the continuous growth of our team, providing extensive training and mentoring.