Lodging Manager

Job Description

We are seeking a dedicated Lodging Manager to oversee the daily operations of our resort. In this role, you will ensure high levels of guest satisfaction by maintaining a clean and welcoming environment while also managing a team of hospitality professionals.

Responsibilities

• Ensure regular maintenance checks are conducted on equipment and facilities.
• Liaise with external vendors for service contracts and repairs.
• Create a welcoming and hospitable environment for all guests.
• Monitor guest feedback and implement improvements as necessary.
• Participate in the hiring and evaluation process of hospitality staff.

Requirements

Education

• Bachelor’s degree in Hospitality Management or related field

Experience

• 5+ years of experience in hospitality management

Technical Skills

• Customer Relationship Management
• Operations Management

Soft Skills

• Problem-Solving
• Team Management

Certifications

• Barista Certification
• Food Safety Certification

Languages

• English: Fluent

Advantageous

• Knowledge of Local Attractions: Familiarity with local events and attractions to enhance guest experiences.
• Foreign Language Skills: Ability to converse in an additional language is highly regarded.

Benefits

• Attractive salary package with potential bonuses.
• Comprehensive training and mentorship programs.
• Supportive work environment focused on employee well-being.
• Health, dental, and vision insurance options.

Company Culture

• Innovation: Continuous improvement and innovation are core to our service delivery.
• Inclusivity: All team members are encouraged to bring their whole selves to work in our culture of respect.
• Professional Growth: We believe in investing in our team members' growth and career progression.