Technical Writer

Job Description

We are seeking a skilled Technical Writer to join our Bendigo office. In this role, you will create comprehensive product documentation, user manuals, and online help files. Your writing will help users understand our software solutions efficiently.

Responsibilities

• Draft, revise, and manage high-quality technical documentation.
• Collaborate with engineering teams to gather product insights and technical information.
• Ensure that all documentation adheres to industry standards and usability principles.
• Update documents based on customer feedback and product updates.
• Participate in sprint planning sessions to align on upcoming documentation needs.

Requirements

Education

• Bachelor's degree in a technical field or equivalent experience
• Postgraduate qualification is advantageous

Experience

• 5+ years of technical writing and experience in software documentation

Technical Skills

• Content Management Systems
• HTML/CSS

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent

Advantageous

• Experience in user experience (UX) design: Understanding client needs and ensuring user-centric documentation.
• Basic HTML knowledge: Ability to edit and format documentation using HTML.

Benefits

• Comprehensive health and dental insurance
• Generous paid time off
• Retirement savings plan with company match
• Supportive team environment

Company Culture

• Diversity and Inclusion: We embrace diversity and strive to build a workforce that reflects our communities and our values.
• Work-Life Balance: We promote a healthy work-life balance to support our team's overall well-being.
• Impact: Our work has a meaningful impact on our clients and the industry, and we value employees' contributions toward that mission.