Demurrage Manager

Job Description

We are seeking a Demurrage Manager to oversee and manage demurrage claims and disputes within our maritime logistics operations. This role is critical for ensuring our clients' interests are protected, focusing on efficient resolution and fostering collaboration between stakeholders.

Responsibilities

• Overseeing the demurrage and detention claims process effectively.
• Conducting thorough reviews of invoices before processing.
• Negotiating settlements with shipping lines and clients regarding disputes.
• Creating and maintaining documentation to support all claims and disputes.
• Identifying potential areas for procedural enhancement to streamline operations.
• Building strong relationships with external partners to facilitate smoother workflows.
• Monitoring payment processes to ensure timely remittance.
• Training new team members on best practices for claims management.
• Collaborating with finance and operations teams on billing queries.
• Adhering to all international shipping regulations impacting demurrage.

Requirements

Education

• Bachelor's degree in Business Administration or a related field
• Master's degree in Logistics Management is a plus

Experience

• 4+ years of experience in shipping logistics or demurrage management

Technical Skills

• Charter Party Terms Knowledge
• Problem Solving

Soft Skills

• Communication
• Time Management

Certifications

• ISO Certification in Logistics Management
• CMILT or equivalent

Languages

• English: Fluent

Advantageous

• Understanding of Environmental Regulations: Awareness of environmental impacts related to shipping operations.
• Experience in Financial Analysis: Ability to analyze costs and financial impact related to demurrage.

Benefits

• Comprehensive health and wellbeing benefits
• Regular team-building activities and events
• Work/life balance initiatives
• Professional development opportunities

Company Culture

• Innovation: Encouraging innovative ideas and creativity, we strive to remain at the forefront of the logistics industry.
• Employee Engagement: Our employees' engagement is paramount; we ensure open communication and recognition of contributions.
• Work-Life Balance: We promote a healthy work-life balance, understanding the importance of personal time.