Retail Manager

Job Description

Join our team as a Retail Manager, where you'll be instrumental in guiding the daily operations of our Coffs Harbour location. You will ensure the team meets sales targets, uphold standards, and foster a welcoming environment for customers. Your leadership will inspire the team to achieve success and deliver top-notch service.

Responsibilities

• Develop staff schedules and manage payroll.
• Monitor KPIs and drive improvements where necessary.
• Conduct regular team meetings to align on performance.
• Establish relationships with vendors and suppliers.
• Participate in community events to promote store presence.

Requirements

Education

• High School Diploma or equivalent
• Bachelor's degree in Business Administration or similar is a plus

Experience

• 5+ years of experience in retail management or related fields

Technical Skills

• Customer Service Excellence
• Financial Acumen

Soft Skills

• Analytical Skills
• Conflict Resolution

Certifications

• Certified Retail Manager

Languages

• English: Fluent

Advantageous

• Ability to develop marketing strategies: Experience in creating and implementing marketing plans.
• Fluency in a second language: Additional language skills are a plus.

Benefits

• Attractive salary with bonus potential.
• Staff discounts across all stores.
• Career advancement prospects.
• Wellness programs and employee events.

Company Culture

• Innovation: We embrace innovative ideas and solutions in our operations.
• Diversity and Inclusion: We celebrate diversity and strive for an inclusive workplace.
• Community Engagement: We actively participate in community initiatives to give back.