Claims Service Specialist

Join our team as a Claims Service Specialist, where you'll manage insurance claims, ensuring accuracy and legitimacy while delivering top-notch customer service. The ideal candidate will handle complex inquiries, collaborate across departments, and maintain meticulous records of claims and interactions.

Category: Finance and Accounting - Insurance
Full Time

• 55,000 - 85,000 / Year

Closing Date: 2024-11-17
Location: Sydney

• Facilitate communication between clients and insurance providers.
• Implement efficient workflows to expedite claim processing.
• Conduct regular review meetings with team members to enhance performance.
• Utilize claims management software to track claim progress.
• Stay abreast of changes in industry regulations.
• Engage in continuous training to hone your insurance knowledge.
• Collaborate with underwriting and customer service teams.
• Lead projects aimed at improving client satisfaction.

• Bachelor's degree in Business, Management, or a related field
• Claims Management Software Proficient in navigating and utilizing claims management software.
• Microsoft Office Suite Experienced in creating reports and presentations using Word, Excel, and PowerPoint.
• Excellent verbal and written communication Ability to convey complex information clearly to clients.
• Strong analytical and problem-solving skills Keen ability to analyze information and make sound decisions.
• Industry certifications (e.g. ANZIIF, CIP, AIU)
• English (Fluent)

• Experience with Salesforce or other CRM software: Hands-on experience with industry-standard customer relationship management tools.
• Experience working in a collaborative team environment: Proven ability to work effectively within a team structure.

• Annual performance bonus of up to 15%.
• Opportunities for ongoing professional development and training.
• Supportive work environment fostering innovation.
• Employee discounts on insurance products.

• Innovation: We encourage creative thinking and innovative solutions to drive business success.
• Supportive Environment: We focus on building a supportive workplace where employees feel valued and motivated.
• Community Engagement: We engage with our local community and support various charitable initiatives.

• Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Claims Service Specialist position and share your profile with the recruiter.