Hospitality Manager

Job Description

As a Hospitality Manager at Dynamic Hotels Group in Bendigo, you'll oversee daily operations, ensuring guest satisfaction while managing a dedicated team. You will bring your passion for hospitality and customer service to the role, creating unforgettable experiences for our guests.

Responsibilities

• Ensure smooth hotel operations and exceptional guest experiences.
• Lead and motivate a team of hospitality professionals.
• Oversee budget management and financial reporting.
• Enhance service delivery based on guest feedback.
• Foster partnerships with suppliers and business partners.
• Implement sustainable practices throughout hotel operations.
• Conduct staff meetings to discuss performance and set objectives.
• Ensure compliance with licensing laws and health regulations.
• Evaluate marketing campaigns and their effectiveness.
• Represent the hotel at industry events and community functions.

Requirements

Education

• Bachelor's degree in Business, Hospitality Management, or relevant field

Experience

• Minimum of 4 years experience in hotel management

Technical Skills

• Operational Management
• Marketing Acumen

Soft Skills

• Leadership
• Customer Service Orientation

Advantageous

• Knowledge of Local Tourism: Familiar with local attractions and tourism trends in Bendigo.
• Culinary Management Experience: Experience working in a food and beverage management role is a plus.

Benefits

• Comprehensive healthcare options
• Flexible leave arrangements
• Employee discounts across all hotel services
• Professional development opportunities

Company Culture

• Inclusivity: We celebrate diversity and create an inclusive work environment.
• Continuous Improvement: We are committed to ongoing improvement and employee development.