Health Information Provider

Job Description

The Health Information Provider role is pivotal in managing and organising patient records to enhance service delivery. You will ensure that all information is accurate and handled confidentially while supporting patients and healthcare professionals.

Responsibilities

• Oversee the training of new staff on health information protocols.
• Gather feedback for processes to improve systems.
• Help draft policies regarding health information management.
• Support the implementation of new technologies.
• Coordinate with external agencies for patient information requests.
• Facilitate workshops on patient data privacy for staff.
• Review and recommend improvements for record-keeping processes.
• Contribute to departmental success through innovative solutions.
• Staying abreast of industry changes and best practices.

Requirements

Education

• Degree in Health Information Management or related field
• Postgraduate qualifications are an advantage

Experience

• At least 2 years experience in health administration.

Technical Skills

• Database Management Software
• Medical Billing Software

Soft Skills

• Customer Service
• Problem-solving

Certifications

• Certified Health Data Analyst
• Certified Medical Assistant (CMA)

Languages

• English: Fluent

Advantageous

• Knowledge of medical terminology: Comprehensive understanding of medical terms and their implications.
• Experience in a hospital setting: Prior work experience in a hospital or clinical environment.

Benefits

• Comprehensive health insurance packages
• Paid time off for holidays and personal leave
• Access to ongoing training and professional development
• Work-life balance initiatives

Company Culture

• Growth and Development: We foster an atmosphere for professional growth through continuous learning opportunities.
• Team Collaboration: Collaboration is key, and we work together to improve our processes and patient outcomes.
• Innovation Driven: We encourage our staff to innovate and implement new ideas for better health practices.