Bet Taker

Job Description

We are looking for a highly motivated and experienced Bet Taker to join our team. The successful candidate will be responsible for managing a variety of bets and ensuring the highest level of customer service is provided at all times.

Responsibilities

• Accept bets on various sporting events.
• Provide betting advice to customers.
• Calculate odds and payouts for various bets.
• Process payments and issue receipts.
• Resolve customer complaints and issues.
• Keep up-to-date with the latest betting trends and regulations.
• Assist the Betting Manager with other tasks as needed.

Requirements

Education

• Certificate III in Gambling Operations or equivalent
• Current Responsible Service of Gambling (RSG) certification

Experience

• Minimum 2 years' experience in a similar role

Technical Skills

• Betting Software Proficiency
• CRM Software

Soft Skills

• Strong Communication Skills
• Attention to Detail

Certifications

• Current Police Check

Languages

• English: Fluent

Advantageous

• Experience in a team leader or supervisory role: Proven experience in leading teams and managing betting operations.
• Familiarity with multiple languages: Ability to communicate in more than one language is a plus.

Benefits

• Performance bonuses based on customer satisfaction.
• Career advancement opportunities.
• Access to training and professional development programs.
• Discounts on betting services.

Company Culture

• Inclusivity: We promote an inclusive culture where everyone's ideas are valued.
• Innovation: We encourage creativity and innovation in our operations.
• Customer Focus: Our customers are at the heart of what we do. We strive for excellence in every interaction.