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Job Description
As a Claims Adjuster at Top Insurance Group, you'll play a pivotal role in investigating and managing insurance claims. Your responsibilities will include assessing claims to determine their validity, providing support to policyholders, and ensuring timely settlements. The ideal candidate will have strong analytical skills and a background in insurance or finance.

Category: Finance and Accounting - Insurance
Full Time
  • $60,000 - $80,000 / Year

Closing Date: 2025-02-15
Location: Sydney
Job Responsibilities
  • Review insurance policies and determine coverage applicability.
  • Gather information from claimants, witnesses, and other relevant parties.
  • Assess damages and negotiate settlements with claimants.
  • Communicate effectively with policyholders, brokers, and other stakeholders.
  • Document all claims-related activities and maintain accurate claim files.
  • Ensure compliance with regulatory requirements throughout the claims process.
  • Develop and implement strategies to enhance customer satisfaction.
  • Participate in regular training to improve skills and knowledge relevant to the role.
Job Requirements
  • Bachelor's degree in Business, Finance, or related field
  • Professional qualification in insurance, such as ANZIIF or CIP
  • Analytical skills Strong analytical skills to assess claims effectively.
  • Negotiation skills Expert negotiator capable of settling claims amicably.
  • Microsoft Office Proficient in using Microsoft Office suite for documentation.
  • Insurance claims management software Experience using software to manage insurance claims effectively.
  • Communication skills Excellent verbal and written communication skills.
  • Detail-oriented Keen attention to detail to ensure accuracy in claims processing.
  • Customer service orientation Strong commitment to providing top-notch customer service.
  • ANZIIF (Associate) or similar
  • CIP (Certified Insurance Professional)
  • English (Fluent)
Advantageous
  • Experience in general or life insurance: Familiarity with insurance policy types and claims processes.
  • Experience managing complex or high-value claims: Skill in handling claims that involve significant financial implications.
  • Experience with legal or regulatory requirements: Understanding of legalities related to insurance claims.
Benefits
  • Competitive salary package
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Flexible working hours
  • Employee training and development programs
Company Culture
  • Collaboration: We foster a collaborative environment where team efforts are valued.
  • Diversity and Inclusion: We celebrate diversity and support an inclusive workplace for all team members.
  • Continuous Improvement: Our culture emphasizes ongoing learning and personal growth for every employee.
How to Apply
  • Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Claims Adjuster position and share your profile with the recruiter.
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