Counter and Rental Clerk

Job Description

As a Counter and Rental Clerk, your primary responsibility will be to assist customers with their vehicle rentals, ensuring they have an excellent experience from start to finish. You will be engaging directly with clients, providing them with information, processing their requests, and managing all necessary paperwork.

Responsibilities

• Manage the rental desk and ensure a smooth and efficient customer service process.
• Utilize reservation systems to track bookings and customer details.
• Assist with marketing initiatives to promote special offers and packages to clients.
• Participate in team meetings to discuss performance goals and service improvements.

Requirements

Education

• High school diploma or equivalent

Experience

• Experience in the vehicle rental industry is a plus.

Technical Skills

• Reservation Systems
• Payment Processing

Soft Skills

• Flexibility
• Adaptability

Languages

• English: Fluent

Advantageous

• Ability to speak a second language: Bilingual candidates will have an advantage in communicating with diverse clientele.
• Experience with fleet management: Experience in managing vehicle fleets will be an asset.
• Marketing Experience: Experience in social media advertising or marketing will enhance our promotional efforts.

Benefits

• Competitive salary between $40,000 to $60,000 per year.
• Comprehensive health insurance package.
• Flexible working hours.
• Possible remote work options after probation period.

Company Culture

• Customer-Centric Approach: We place our customers at the heart of everything we do, ensuring their needs are met and exceeded.
• Team Spirit: We foster a supportive work environment where teamwork and collaboration are encouraged.
• Growth Mindset: We believe in continuous improvement and provide training opportunities to help our employees grow.