Office Clerk / Unit Clerk

Job Description

We seek an Office Clerk / Unit Clerk to provide essential administrative support within our healthcare environment. You'll handle patient interactions, maintain records, and assist with various office tasks. If you're a detail-oriented person with a passion for healthcare, we want to hear from you.

Responsibilities

• Answering and directing phone calls in a professional manner.
• Greeting and assisting visitors, patients, and their families.
• Maintaining accurate patient records and filing systems.
• Coordinating appointments and managing calendars for healthcare providers.
• Ordering and maintaining office supplies and medical equipment.
• Assisting with patient admissions and discharges.
• Managing inventory and stocking medical supplies as needed.
• Assisting with insurance claims and billing processes.
• Helping with payroll and budgeting tasks.
• Performing other administrative duties as assigned.

Requirements

Education

• Certificate III or higher in Business Administration or related field

Experience

• 1-3 years of experience in a similar role, preferably in a healthcare setting

Technical Skills

• Microsoft Office Suite
• Electronic Medical Record (EMR) software

Soft Skills

• Strong communication skills
• Attention to detail

Languages

• English: Fluent

Advantageous

• Experience with patient insurance claims: Familiar with processing and managing patient insurance claims.
• Knowledge of medical terminology: An understanding of medical terminology is beneficial.

Benefits

• Competitive salary range between AUD 40,000 to 60,000 per year.
• Health, dental, and vision insurance coverage.
• Flexible work hours and opportunities for overtime.
• Supportive team environment and training opportunities.

Company Culture

• Supportive Environment: We believe in fostering a supportive atmosphere where everyone’s contributions are valued.
• Team Spirit: Our team collaborates closely to achieve common goals, celebrating successes together.
• Continuous Improvement: We encourage ongoing learning and development, providing opportunities for growth.