Matrix Repairer

Job Description

We are looking for a skilled Matrix Repairer to become part of our energetic team at Telecom Solutions Ltd. In this role, you will be tasked with inspecting, repairing, and maintaining matrices that are crucial for various telecommunications applications. Your attention to detail and technical expertise will ensure that these devices function at their best, reducing downtime and enhancing performance. If you are passionate about technology and are keen on resolving complex issues quickly, this position is perfect for you.

Responsibilities

• Assess and document damage on matrices for effective repair.
• Utilise repair tools and equipment efficiently to execute repairs.
• Carry out testing procedures to validate repairs made.
• Collaborate with vendors for sourcing replacement parts.
• Implement recommendations for enhancing matrix reliability.
• Provide technical support to clients regarding matrix operation.
• Engage in continuous improvement efforts for repair workflows.
• Assist in inventory management of repair parts and tools.
• Attend training to enhance knowledge of new matrix technologies.
• Participate in customer service initiatives to improve satisfaction.

Requirements

Education

• Technical qualification in Electronics or related field
• Trade qualifications are advantageous

Experience

• 3+ years of hands-on experience in matrix or equipment repair.

Technical Skills

• Advanced Troubleshooting Skills
• Repair Tool Proficiency

Soft Skills

• Critical Thinking
• Customer Service Orientation

Languages

• English: Fluent

Advantageous

• Willingness to take on challenging projects: A proactive attitude towards tackling complex repair tasks.
• Availability for on-call work: Flexibility to work outside normal hours as needed.

Benefits

• Superannuation contributions
• Flexible working arrangements
• Employee recognition programs
• Paid training and certifications

Company Culture

• Employee Empowerment: We empower our employees to take initiative and drive improvements.
• Commitment to Safety: Safety is our top priority, and we maintain stringent safety standards.
• Continuous Learning: We support ongoing training and development for our team members.