Lodging Manager

Job Description

As a Lodging Manager, you will play a pivotal role in maximising our revenue by implementing effective pricing strategies and managing inventory. Your analytical mindset and exceptional communication skills will contribute to our team's success.

Responsibilities

• Design and execute revenue strategy plans that maximise performance.
• Utilise analytical tools and software to forecast occupancy and revenue.
• Participate in regular pricing strategy meetings and report on revenue performance.
• Lead cross-departmental projects to enhance operational efficiency.
• Review and report on competitive pricing and market position.
• Contribute to the development of team objectives and personal performance plans.
• Enhance overall customer satisfaction through improved service delivery.
• Conduct training sessions for staff on revenue management practices.
• Provide insights on customer behaviours and preferences to influence pricing decisions.
• Establish key performance indicators and support continuous improvement.

Requirements

Education

• Master's degree in a related field is advantageous

Experience

• 5+ years of experience in hospitality revenue management

Technical Skills

• Excel and Data Tools
• Online Marketing Knowledge

Soft Skills

• Problem-Solving
• Adaptability

Advantageous

• Experience with Advanced Revenue Tools: Experience with tools like Rainmaker and other pricing software.
• Understanding of Group Sales Strategy: Knowledge of pricing strategies for group bookings and events.

Benefits

• Generous annual leave entitlements
• Employee discounts on accommodation
• A lively team culture and social events
• Access to wellness programs and mental health support

Company Culture

• Continuous Improvement: We believe in continuous learning and improvement for our staff and operations.
• Positive Work Environment: We promote a positive and supportive workplace culture that encourages growth and creativity.
• Community Engagement: We actively engage with our local communities through various initiatives and support programs.