Timing Device Assemblers and Adjusters

Job Description

Join us as a Timing Device Assembler and Adjuster, where you will play an integral role in the claims management process. Your duties will include reviewing and adjusting claims, collecting evidence, and working collaboratively with peers to ensure timely and accurate resolutions. We value initiative and a proactive approach to problem-solving in our dynamic environment.

Responsibilities

• Evaluate claim documentation for accuracy and completeness.
• Communicate with clients to gather necessary information.
• Prepare detailed reports on claim findings for management review.
• Identify potential fraud or discrepancies in claims submitted.
• Assist in developing training materials for new adjusters.
• Monitor industry trends to improve service delivery.
• Engage in team meetings to share insights and strategies.
• Offer support to junior staff and provide mentorship.
• Engage with external stakeholders, including repair facilities.
• Drive initiatives aimed at improving customer satisfaction.

Requirements

Education

• Certificate IV in Insurance Services or equivalent

Experience

• Minimum 3 years of experience in insurance claims adjusting or related field

Technical Skills

• Analytical Skills
• Claims Management Software
• Negotiation Skills

Soft Skills

• Communication
• Customer Service
• Attention to Detail

Certifications

• Accredited Claims Adjuster

Advantageous

• Proficiency in additional insurance certifications: Additional certifications boost your expertise in insurance practices.
• Experience with technology in claims processing: Familiarity with tech tools enhances efficiency in claims handling.

Benefits

• Competitive salary and benefits package
• Flexible working hours
• Ongoing training and professional development
• Health and wellness programs
• Collaborative work environment

Company Culture

• Inclusivity: We embrace diversity and work towards building an inclusive team.
• Innovation: Innovation drives our solutions and continuous improvement.
• Team Spirit: Collaboration and support are at the heart of our team's success.