Credit Card Control Clerk

Job Description

As a Credit Card Control Clerk, you will ensure accuracy and control over all credit card transactions within the company. Collaborating closely with the Accounts Payable department, your role will involve reconciling and monitoring credit card accounts while adhering to company policies.

Responsibilities

• Analyze credit card transactions for potential fraud or misuse.
• Resolve customer disputes and inquiries related to credit card transactions.
• Process new credit card applications, including conducting credit checks.
• Update customer account information and maintain accurate records.
• Prepare monthly reconciliations to ensure all accounts are in balance.
• Collaborate with risk management teams to ensure adherence to policies and procedures.
• Identify opportunities to streamline processes to enhance operational efficiency.
• Participate in training sessions for new software or policies related to credit card operations.

Requirements

Education

• Certification in accounting software or credit card management preferred

Experience

• Experience with reconciling accounts and investigating transactions.

Technical Skills

• ERP Systems
• Accounting Software

Soft Skills

• Problem-Solving
• Interpersonal Skills

Certifications

• Certified Credit and Collection Professional

Languages

• English: Fluent

Advantageous

• Experience with data analysis: Knowledge in data analysis to provide insights on credit card spending and usage.
• Ability to train new staff: Experience in training new team members on processes and systems.

Benefits

• Comprehensive health and wellness programs
• Flexible working hours
• Employee assistance programs (EAP)
• Opportunities for career advancement

Company Culture

• Open Communication: We foster an open communication culture, ensuring all voices are heard.
• Supportive Leadership: Our leadership team supports employee development and well-being.
• Team Spirit: We promote teamwork and camaraderie, ensuring a positive work atmosphere.