Computer Systems Analyst

Job Description

As a Computer Systems Analyst, you will be pivotal in managing and enhancing our IT infrastructure. Your role will include providing essential technical support, ensuring system efficiency, and collaborating closely with other departments to implement new technologies.

Responsibilities

• Support end-users with technical issues, ensuring timely resolution.
• Maintain server and network components, ensuring system reliability.
• Create and maintain comprehensive documentation for systems and processes.
• Optimize data storage and retrieval systems to enhance operational efficiency.
• Work with software developers to enhance application performance and reliability.
• Assist with the design and implementation of new IT projects.
• Conduct security audits and vulnerability assessments to safeguard data.
• Manage IT peripherals and ensure all equipment is maintained and operational.
• Implement backup and disaster recovery procedures to protect data.

Requirements

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Relevant certifications (e.g. MCSE, CCNA, ITIL) are advantageous

Experience

• 3-5 years of experience in managing IT infrastructure and systems administration

Technical Skills

• Analytical skills
• Programming languages
• Network security
• Database management

Soft Skills

• Communication skills
• Organizational skills
• Team player

Certifications

• AWS Certified Solutions Architect
• ITIL Foundations

Languages

• English: Fluent

Advantageous

• Experience with Cloud Services: Familiarity with cloud platforms like AWS and Azure.
• Experience with DevOps methodologies: Knowledge of practices that enhance collaboration between development and IT operations.
• Knowledge in Cybersecurity: Skills in identifying risks and implementing security measures.

Benefits

• Comprehensive health coverage for employees and their immediate families.
• Employee assistance programs.
• Generous leave entitlements including parental and sick leave.
• Social events and team-building activities.

Company Culture

• Innovation: We foster a culture of innovation where new ideas are celebrated and explored.
• Inclusivity: Diversity and inclusion are at the heart of our team, making every voice count.
• Continuous Growth: We invest in professional development to ensure our employees are always learning.