Computer Network Support Specialist

Job Description

Join us as a Computer Network Support Specialist where you will take charge of managing network applications, focusing on performance optimization and issue resolution. You'll work alongside the IT team, contributing to a proactive and efficient work environment.

Responsibilities

• Oversee network application availability and performance metrics.
• Perform application upgrades and maintenance to ensure smooth operation.
• Resolve network application-related issues with minimal downtime.
• Work alongside the IT team to implement effective network security protocols.
• Deliver technical assistance and user training on network applications.
• Conduct regular performance reviews of network applications.
• Document processes and maintain technical records for network applications.
• Evaluate new technologies to improve network application service delivery.

Requirements

Education

• Bachelor's degree in Information Technology or relevant field
• Relevant certifications such as CCNA or CCNP are advantageous

Experience

• 3+ years of hands-on experience in network administration

Technical Skills

• Network Monitoring
• Technical Documentation
• Troubleshooting Tools

Soft Skills

• Analytical Skills
• Interpersonal Skills

Certifications

• Network+ Certification
• Cloud Essentials Certification

Languages

• English: Fluent

Advantageous

• Experience with cloud-based networking solutions: Practical experience with cloud infrastructure and services.
• Understanding of software-defined networking (SDN): Knowledge in SDN principles and practices.

Benefits

• Comprehensive health coverage
• Generous leave provisions
• Support for continuous learning and training
• Employee recognition programs

Company Culture

• Diversity and Inclusion: We promote a diverse and inclusive workplace, welcoming individuals from all backgrounds.
• Work-Life Balance: Our policies encourage a healthy work-life balance to ensure employee well-being.