Claims Adjuster, Examiners, and Investigators

Job Description

As a General Adjuster, you will play a crucial role in investigating and evaluating insurance claims, determining their validity and ensuring timely payments to policyholders. You will collaborate with a team of adjusters to provide exceptional service and maintain compliance with industry standards.

Responsibilities

• Review and analyse claims documentation and supporting evidence.
• Assist clients through the claims process, addressing their concerns.
• Implement procedures to improve claims processing efficiency.
• Participate in team meetings to discuss ongoing cases and strategies.
• Facilitate resolution of disputes regarding claims and settlements.

Requirements

Education

• Bachelor's degree in a related field

Experience

• 5+ years of relevant experience in insurance claims adjusting.

Technical Skills

• Negotiation skills
• Claims management software proficiency

Soft Skills

• Problem-solving skills
• Organisational skills

Certifications

• Australian and New Zealand Institute of Insurance and Finance certification

Languages

• English: Fluent

Advantageous

• Experience working with insurance brokers: Ability to collaborate effectively with insurance brokers and agents.
• Understanding of regulatory compliance: Knowledge of relevant compliance and regulatory frameworks.

Benefits

• Performance-based bonuses and incentives
• 401(k) plan with company matching contributions
• Employee wellness programs and gym memberships
• Supportive and collaborative work environment

Company Culture

• Community Engagement: We actively engage with the community and encourage our employees to give back.
• Employee Recognition: We recognize and celebrate the contributions of our employees.
• Work-Life Balance: We prioritize work-life balance and offer flexible arrangements to support our team.