Retail Manager

Job Description

We are seeking an experienced Retail Manager to lead our Armidale store. The successful candidate will be responsible for overseeing daily operations, driving sales, and providing exceptional customer service. You will also manage staff, inventory, and budgets to ensure the store meets its performance targets.

Responsibilities

• Manage the store's daily operations with a focus on customer satisfaction.
• Lead and empower the sales team to maximize their potential.
• Oversee inventory control and order replenishment.
• Create compelling promotional displays and campaigns.
• Schedule regular team meetings for feedback and updates.
• Resolve customer service issues with diligence.
• Maintain store standards for cleanliness and organization.
• Evaluate sales data to enhance performance metrics.

Requirements

Education

• Diploma in Retail Management or similar qualification

Experience

• 5+ years in a retail supervisory role

Technical Skills

• Team Leadership
• Financial Acumen

Soft Skills

• Adaptability
• Time Management

Languages

• English: Fluent

Advantageous

• Strong digital marketing skills: Experience with social media and online promotions.
• Bilingual abilities: Proficiency in a second language is a plus.

Benefits

• Annual performance bonuses
• Flexible working arrangements
• Health and wellness programs
• Career progression paths

Company Culture

• Inclusivity: We celebrate diversity and strive to create an inclusive workplace.
• Innovation: We embrace change and encourage innovative thinking.