Retail Manager

Job Description

We are seeking a dedicated Retail Manager to join our team in Geelong. As a Retail Manager, you will oversee store operations, drive sales performance, and ensure a delightful shopping experience for our customers. The ideal candidate will have extensive experience in retail management, be results-driven, and have a passion for leading teams.

Responsibilities

• Create a positive and engaging store atmosphere for both employees and customers.
• Monitor and manage budgets and financial performance.
• Conduct regular store audits to ensure optimal operations.
• Ensure compliance with health and safety regulations.
• Stay updated on market trends and competitor activities.
• Build strong relationships with customers to enhance loyalty.

Requirements

Education

• Bachelor's degree in Marketing or related field
• Advanced diploma in Retail Management advantageous

Experience

• 5+ years of experience in a retail management role

Technical Skills

• Visual Merchandising
• Data Analysis

Soft Skills

• Communication
• Problem-solving

Certifications

• Retail Management Certification
• Workplace Health and Safety Certification

Languages

• English: Fluent

Advantageous

• Knowledge of e-commerce platforms: Experience in managing online retail operations alongside brick-and-mortar stores.
• Familiarity with customer relationship management systems: Experience in using CRM tools to enhance customer interactions.

Benefits

• Health and wellness programs
• Annual performance bonuses
• Comprehensive training and development programs
• Inclusive workplace with a focus on diversity

Company Culture

• Growth and Development: We provide opportunities for continuous learning and professional growth.
• Customer Centricity: The customer is at the heart of everything we do.
• Integrity: We pride ourselves on conducting our business ethically and responsibly.