Retail Store Manager

Job Description

As a Retail Store Manager at Leading Retail Group in Bairnsdale, you will lead a dynamic team to deliver exceptional customer service and manage daily operations. You will be responsible for merchandising, inventory control, and creating a vibrant shopping environment.

Responsibilities

• Manage the operational aspects of the store while driving sales growth.
• Provide leadership and direction to team members to achieve business objectives.
• Oversee inventory management, processing stock, and minimising stock loss.
• Conduct regular audits of financial and operational performance.
• Foster a culture of teamwork and collaboration within the store.
• Ensure store cleanliness and adherence to health and safety standards.
• Engage in community events to promote the store and brand.
• Work with marketing to develop local promotions and initiatives.

Requirements

Education

• Bachelor's degree in Business Administration or Retail Management

Experience

• 4+ years of experience in a retail management role

Technical Skills

• Sales Analysis
• Customer Relationship Management

Soft Skills

• Communication
• Teamwork

Certifications

• Inventory Management Specialist Certification
• Leadership Training Certificate

Languages

• English: Fluent

Advantageous

• Strong marketing skills: Ability to develop promotional campaigns and drive local marketing efforts.
• Knowledge of customer service best practices: Familiarity with techniques to enhance customer satisfaction and loyalty.

Benefits

• Comprehensive health insurance
• Superannuation contributions
• Performance bonuses
• Opportunities for career advancement

Company Culture

• Inclusion: We value diversity and inclusion, welcoming people from all backgrounds.
• Innovation: We encourage creative thinking and innovation to enhance our services.
• Supportive Environment: We create a supportive and positive work environment for all employees.