Technical Writer

Job Description

We are seeking an experienced Technical Writer to join our team in Melbourne. The ideal candidate will craft clear, concise documentation for software products, ensuring that complex technical information is accessible to a wide audience.

Responsibilities

• Produce comprehensive user guides and instructional content.
• Collaborate closely with developers to document software functionality.
• Gather feedback from users to improve documentation.
• Organize and maintain the documentation library for easy access.
• Participate in product development meetings to stay informed.
• Provide training and support to new team members on documentation processes.

Requirements

Education

• Bachelor's degree in Communication, Technical Writing, or relevant field
• Master's degree preferred

Experience

• 3-5 years of experience in technical documentation

Technical Skills

• Editing
• Visual Communication

Soft Skills

• Communication
• Problem-solving

Languages

• English: Fluent

Advantageous

• Experience with UX design principles: Knowledge of user experience principles to enhance documentation.
• Experience in multimedia documentation: Ability to create video tutorials or interactive content.

Benefits

• Comprehensive health and wellness benefits
• Retirement savings plan with matching contributions
• Flexible work arrangements
• Access to training and workshops
• Employee referral bonuses

Company Culture

• Team Collaboration: Strong emphasis on teamwork and collaboration across departments.
• Continuous Improvement: We focus on continuous improvement and learning opportunities.
• Work-Life Balance: Promoting a healthy work-life balance for all employees.