Production, Planning, and Expediting Clerk

Job Description

As a Production, Planning, and Expediting Clerk, you will be responsible for coordinating and scheduling the delivery of products to our customers. Your attention to detail and organisational skills will be essential in ensuring smooth operations within our logistics team.

Responsibilities

• Process and dispatch customer orders accurately and efficiently.
• Liaise with shipping couriers and track shipments to ensure timely delivery.
• Assist with inventory management.
• Communicate with customers regarding order status and delivery times.
• Resolve any issues or discrepancies with orders.
• Maintain accurate records of all orders and shipments.

Requirements

Education

• High school diploma or equivalent qualification
• Associate or bachelor's degree in logistics or related field is preferred

Experience

• 2-3 years experience in a logistics or dispatch role

Technical Skills

• CRM software
• ERP software

Soft Skills

• Flexibility and adaptability
• Team player

Languages

• English: Fluent

Advantageous

• Experience managing a small team: Previous experience leading a dispatch or logistics team.
• Experience with international shipping and forwarding: Knowledge of logistics processes for international deliveries.

Benefits

• Comprehensive health insurance
• Paid parental leave
• Savings plan with company match
• Opportunities for professional development

Company Culture

• Diversity and Inclusion: We value diverse experiences and encourage applications from all backgrounds.
• Continuous Improvement: We continuously strive to improve processes and the workplace.