E-commerce Manager

Job Description

We are seeking a dynamic E-commerce Manager to lead our online sales efforts in Bunbury. In this role, you will be responsible for developing and executing e-commerce strategies to maximise sales, drive customer engagement, and enhance brand visibility. The ideal candidate will possess a blend of marketing savvy, analytical skills, and a deep understanding of e-commerce platforms. Join us in shaping the future of retail!

Responsibilities

• Strategise and execute promotional campaigns that drive traffic and sales.
• Analyse user feedback and conduct A/B testing for site enhancements.
• Report on sales performance and suggest improvements to management.
• Coordinate inventory management and logistics to ensure timely delivery.
• Cultivate relationships with key stakeholders and partners.
• Manage the e-commerce budget, tracking expenses and ROI.
• Utilise CRM tools to maintain customer relationships and engagement.
• Design and implement loyalty programs to boost repeat business.
• Stay updated with the latest e-commerce technologies and trends.

Requirements

Education

• Bachelor's degree in Marketing or Business Administration
• Master's degree in Business or E-commerce is preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• SEO/SEM Strategies
• Social Media Marketing

Soft Skills

• Analytical Thinking
• Adaptability

Certifications

• Certified Digital Marketing Professional
• Advanced Google Analytics

Languages

• English: Fluent

Advantageous

• Experience with UX/UI Design Principles: Understanding of user experience principles to enhance online shopping.
• Familiarity with A/B Testing Methodologies: Knowledge of A/B testing practices to improve conversion rates.

Benefits

• Comprehensive health and dental coverage
• Professional development budget for courses
• Hybrid working arrangements
• Employee discounts on products

Company Culture

• Supportive Environment: We foster a supportive environment that empowers our employees to excel.
• Continuous Improvement: We believe in continuous improvement and provide training and resources for development.
• Work-Life Balance: We promote work-life balance, understanding the importance of personal time.