Retail Manager

Job Description

As a Retail Manager in Shepparton, you will lead our store operations, manage inventory, and develop staff training programs. Your leadership will be key to creating an engaging retail atmosphere that keeps customers coming back and maximizes sales performance.

Responsibilities

• Lead store operations with a focus on efficiency and customer satisfaction.
• Empower staff through effective training and leadership techniques.
• Monitor KPI metrics and adjust strategies accordingly.
• Ensure the store meets all safety and security regulations.
• Develop and execute visual merchandising strategies.
• Engage with customers to provide exceptional service and support.
• Compile weekly reports on sales metrics and customer feedback.
• Collaborate with corporate management on new initiatives.
• Participate in recruitment and selection of new team members.

Requirements

Education

• Degree in Retail Management or relevant field
• MBA preferred

Experience

• 5+ years of experience in a retail management role

Technical Skills

• Inventory Management
• Visual Merchandising

Soft Skills

• Problem-solving
• Adaptability

Languages

• English: Fluent

Advantageous

• Bilingual in English and Mandarin: Ability to communicate in both languages to serve diverse customers.
• Experience with customer loyalty programs: Knowledge of implementing and managing customer retention strategies.

Benefits

• Competitive salary and performance bonuses
• Flexible working arrangements
• Ongoing training and support
• Wellness programs for employees

Company Culture

• Diversity: We celebrate diverse backgrounds and perspectives within our team.
• Fun Environment: We create a fun and engaging workplace for our employees.
• Innovation: We encourage new ideas and innovative practices in our retail strategies.