Retail Store Manager

Job Description

We are seeking a passionate and experienced Retail Store Manager to lead our Armidale retail store. The ideal candidate will possess strong leadership skills and a commitment to delivering outstanding customer experiences. In this hands-on role, you will oversee daily operations, manage staff, and ensure that sales targets are met.

Responsibilities

• Ensure all team members uphold exceptional customer service standards.
• Monitor stock levels and manage ordering processes.
• Develop and implement training programs for staff development.
• Conduct performance reviews and provide constructive feedback.
• Collaborate with marketing for store promotions and events.
• Implement strategies to improve store profitability.
• Maintain knowledge of competitors and industry trends.
• Ensure visual merchandising is aligned with company standards.

Requirements

Education

• Bachelor's degree in Business or related field
• Master's degree in Retail Management is an advantage

Experience

• 5+ years in retail management with a proven track record

Technical Skills

• Sales Strategy Development
• Customer Relationship Management

Soft Skills

• Problem Solving
• Teamwork

Certifications

• Certified Retail Management Professional

Languages

• English: Fluent

Advantageous

• Familiarity with retail analytics tools: Experience in utilizing analytics for optimizing sales strategies.
• Experience in e-commerce retailing: Knowledge of online sales strategies and platforms.

Benefits

• Attractive remuneration package with performance incentives
• Generous employee discount program
• Opportunities for professional growth and training
• Work-life balance initiatives

Company Culture

• Respect and Integrity: We maintain a workplace that is respectful and fosters integrity among colleagues.
• Diversity and Inclusion: We celebrate diverse backgrounds and perspectives in our workplace.
• Work-Life Balance: We support our team members in achieving a balance between work and personal life.