Residential Director

Job Description

As the Residential Director, you will play a crucial role in fostering a positive environment for both residents and staff. This position will involve strategic planning and hands-on management to uphold our standards of care.

Responsibilities

• Lead the strategic direction of care services within the residential facilities.
• Monitor the quality of care and implement improvements where necessary.
• Coordinate with medical staff and health professionals regarding resident care.
• Facilitate training sessions for staff on compliance and care standards.
• Encourage resident participation in activities and care planning.
• Manage conflict and address grievances from residents and families effectively.
• Stay updated on industry regulations and ensure adherence within the facilities.
• Develop and manage the annual budgets and ensure financial sustainability.
• Conduct regular assessments of facility performance and staff effectiveness.

Requirements

Education

• Bachelor's degree in Healthcare Management or a related field
• Master's degree is preferred

Experience

• Minimum of 5 years' experience in a leadership or management role in aged care services.

Technical Skills

• Leadership and management skills
• Budget management
• Knowledge of healthcare regulations
• Facilities management

Soft Skills

• Excellent communication
• Problem-solving
• Organizational skills
• Customer service orientation

Certifications

• Registered Manager Qualification (RMQ)
• First Aid and CPR certification

Languages

• English: Fluent

Advantageous

• Master's degree in Healthcare Management or a related field: Advanced qualifications in managing healthcare services.
• Experience in crisis management: Ability to effectively handle emergencies and critical situations.
• Technology solutions for healthcare: Experience in implementing technology to improve care delivery.

Benefits

• Attractive salary range of AUD 120,000 - AUD 200,000 per year.
• Generous leave entitlements including sick leave and annual leave.
• Professional development opportunities and ongoing training.
• Support for mental health and well-being initiatives.

Company Culture

• Compassionate Care: We prioritize the well-being of our residents, ensuring they receive thoughtful and quality care.
• Employee Support: Our team members receive continuous support, training, and encouragement to thrive.
• Community Engagement: We actively engage with the community and encourage our residents to participate in enriching activities.