Computer, Automated Teller, and Office Machine Repairer

Job Description

Seeking a motivated Computer, Automated Teller, and Office Machine Repairer to join our dynamic IT support team. In this role, you'll offer hardware and software troubleshooting, technical support, and maintenance to our valued clients. If you're keen to work in a vibrant environment and tackle technical challenges, apply today.

Responsibilities

• Perform diagnostics and repairs on all types of office machinery.
• Respond to service requests promptly and professionally.
• Train clients on basic operational procedures for their machines.
• Conduct regular preventative maintenance on client equipment.
• Document all repairs and services provided in our ticketing system.
• Work closely with suppliers for parts and components as needed.
• Manage inventory of spare parts and tools used for repairs.
• Provide feedback on common issues for future training and resources.
• Support team members in troubleshooting and resolving complex issues.
• Ensure compliance with health and safety regulations.

Requirements

Education

• Diploma in Information Technology or equivalent
• Relevant industry certifications will be considered an advantage

Experience

• Experience in a service-based role is a preference

Technical Skills

• Operating Systems
• Remote Desktop Tools

Soft Skills

• Attention to Detail
• Time Management

Certifications

• AWS Certified Solutions Architect
• Microsoft Certified Desktop Support Technician (MCDST)

Languages

• English: Fluent

Advantageous

• Knowledge of Scripting Languages: Familiarity with scripting languages such as Python or Bash for automating tasks.
• Customer Training Experience: Ability to train clients on product usage and troubleshooting.

Benefits

• Comprehensive health care options
• Competitive salaries with performance bonuses
• Work-from-home opportunities
• Regular team-building activities

Company Culture

• Team Collaboration: We encourage open communication and teamwork to foster a positive work environment.
• Continuous Improvement: Our team is dedicated to learning and adapting to the latest technologies and trends.
• Diversity and Respect: We value diversity and are committed to creating an inclusive workplace for everyone.