Computer Systems Analyst

Sydney FULL TIME $80,000 - $120,000 / Year
($6,667 - $10,000 / Month)

Job Description

We are on the lookout for a skilled Computer Systems Analyst to join our vibrant team. You will play a key role in providing technical support and ensuring successful implementation of software solutions for our clients. Your expertise is essential to streamline operations and improve productivity across various industries.

Responsibilities

  • Deliver exceptional customer service to clients throughout the software implementation journey.
  • Organise software training sessions and ensure all participants are engaged.
  • Coordinate with technical teams to facilitate seamless software installation.
  • Prepare and maintain documentation related to project progress and client interactions.
  • Engage in regular follow-ups with clients post-implementation to gather feedback.
  • Support the sales team by providing insights on customer needs and expectations.
  • Evaluate client satisfaction and suggest necessary enhancements to our solutions.
  • Adapt project management approaches as per client requirements and feedback.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Master's degree is a plus
Experience
  • Experience in managing software development projects.
Technical Skills
  • SQL
  • Cloud-Based Solutions
Soft Skills
  • Problem-solving
  • Flexibility
Languages
  • English: Fluent

Advantageous

  • Certifications in relevant technologies: Possessing certifications such as Microsoft Certified Professional or equivalent.
  • Experience in training and coaching team members: Proven ability to mentor and guide junior staff.

Benefits

  • Comprehensive health insurance options
  • Paid time off and holidays
  • Access to employee assistance programs
  • Social events and team-building activities

Company Culture

  • Inclusivity: We celebrate diversity and are committed to creating an inclusive workplace.
  • Work-life Balance: We promote a healthy work-life balance and support flexible working arrangements.
  • Employee Well-being: Our focus is on wellness, offering programs to support mental and physical health.
Status: Closed