Field Service Technician

Job Description

The Field Service Technician will be integral in providing maintenance and repairs to a diverse array of electrical and electronic equipment. You will be tasked with diagnosing faults and ensuring operational efficiency while delivering exceptional customer service.

Responsibilities

• Install, maintain, and repair electronic systems at client sites.
• Troubleshoot and resolve technical issues for diverse equipment.
• Provide exceptional customer service to ensure client satisfaction.
• Maintain accurate records of service and repairs.
• Stay updated on industry trends and technologies.
• Collaborate with engineering teams on complex projects.
• Participate in ongoing training and development opportunities.
• Prepare equipment for shipment and coordinate logistics.

Requirements

Education

• Certificate III in Electrical Trade
• Relevant technical qualifications

Experience

• 2+ years in field service or maintenance roles.

Technical Skills

• SCADA Systems
• PLC Programming

Soft Skills

• Attention to Detail
• Adaptability

Certifications

• Working at Heights
• Electrical Safety Training

Languages

• English: Fluent

Advantageous

• Experience in a customer-facing role: Ability to manage customer relationships and deliver exceptional service.
• Knowledge of industry standards and regulations: Familiarity with Australian electrical standards and compliance.

Benefits

• Attractive salary package
• Comprehensive health insurance
• Work-life balance initiatives
• Employee discounts and perks

Company Culture

• Employee Empowerment: We believe in empowering our employees to take initiative and make decisions.
• Continuous Learning: We offer ongoing training and development to help you grow your career.
• Strong Teamwork: Collaboration is key; we work together to achieve common goals.