Bumboater

Job Description

We are seeking an experienced Bumboater to join our vibrant marine operations team. The ideal candidate will be responsible for operating and maintaining various watercraft, ensuring high safety standards and excellent customer service.

Responsibilities

• Operate and manage day-to-day activities of watercraft and equipment.
• Ensure compliance with safety measures and risk management protocols.
• Assist in training new staff on procedures and safety standards.
• Manage customer service inquiries and provide solutions effectively.
• Monitor equipment for malfunctions and perform minor repairs.
• Engage in customer feedback collection to enhance services.
• Prepare reports on watercraft operations and incidents.
• Participate in environmental initiatives to ensure sustainable practices.
• Promote a positive work culture and teamwork within the operations team.

Requirements

Education

• Certificate IV in Maritime Operations
• Marine Engineering Certificate is a plus

Experience

• 3+ years in marine operations with customer service experience

Technical Skills

• Marine Engineering
• Emergency Procedures

Soft Skills

• Leadership
• Communication

Certifications

• CPR Certificate
• VHF Radio Certificate

Languages

• English: Fluent

Advantageous

• Knowledge of Local Marine Regulations: Familiar with laws governing marine operations in Australia.
• Experience in Customer Interaction: Background in engaging with clients and providing service.

Benefits

• Comprehensive health, dental, and vision coverage.
• 401(k) plan with generous employer contributions.
• Professional development and training opportunities.
• Work-life balance initiatives.

Company Culture

• Respect and Integrity: We believe in treating all clients and employees with respect and integrity.
• Commitment to Excellence: Our commitment to providing top-quality services is at the core of our mission.
• Sustainability Focused: We are dedicated to sustainable practices that protect our marine environment.