Retail Manager

Job Description

As a Retail Manager in our Bendigo store, you will play a pivotal role in driving sales and ensuring exceptional customer service. You will manage day-to-day operations, oversee staff performance, and cultivate a positive retail environment. The ideal candidate will possess strong leadership skills and a passion for retail.

Responsibilities

• Lead the store in achieving sales and operational goals.
• Train and mentor staff on sales techniques and customer service.
• Monitor inventory levels and coordinate with suppliers for restocking.
• Evaluate store performance metrics and implement improvements.
• Create a welcoming shopping environment through effective merchandising.
• Develop promotional strategies to boost foot traffic and sales.
• Address operational challenges and provide solutions for improvement.
• Maintain a high level of customer satisfaction through exceptional service.
• Collaborate with the marketing team on community engagement activities.
• Conduct regular performance reviews and provide feedback to staff.

Requirements

Education

• Bachelor's degree in Business Management or related field
• Retail Management certification is a plus

Experience

• 3-5 years of experience in retail management or supervisory role

Technical Skills

• Sales Strategy Development
• Inventory Management

Soft Skills

• Leadership
• Conflict Resolution

Certifications

• Certificate IV in Retail Management

Languages

• English: Fluent

Advantageous

• Experience in e-commerce: Familiarity with online sales platforms and digital marketing strategies.
• Knowledge of retail analytics tools: Ability to utilize data analytics for improving retail performance.

Benefits

• Competitive salary package
• Employee discounts on store products
• Professional development opportunities
• Flexible working hours

Company Culture

• Community Focused: We are dedicated to serving our community and building lasting relationships with our customers.
• Team-oriented Environment: We believe in teamwork and collaboration to achieve common goals.
• Supportive Work Culture: Our environment encourages personal growth, learning, and development.