Public Safety Telecommunicator

Job Description

Join our dynamic team as a Public Safety Telecommunicator, where your expertise will help coordinate vital emergency responses. You will monitor incidents, manage resource deployment, and contribute to community safety through effective communication and operational support.

Responsibilities

• Manage dispatch communications during emergency scenarios.
• Liaise with field staff to ensure resource availability.
• Provide guidance on safety procedures to team members.
• Implement training and development initiatives for staff.
• Collaborate with public safety agencies to enhance response strategies.
• Conduct post-incident evaluations to improve procedures.
• Stay updated with regulatory changes and best practices.
• Administer operational protocols and performance metrics.
• Support community engagement initiatives related to fire safety.
• Maintain proficiency in operational software and tools.

Requirements

Education

• High school diploma or equivalent
• Advanced diploma or bachelor's degree in forestry, emergency management, or related field is highly regarded

Experience

• Minimum of 3-5 years in emergency services or related fields, with at least 2 years in a supervisory role.

Technical Skills

• Communication skills
• Problem-solving ability
• Knowledge of emergency protocols

Soft Skills

• Leadership
• Stress management

Certifications

• Certificate in Emergency Management
• First Aid Certification

Languages

• English: Fluent

Advantageous

• Certification in fire fighting: Understanding of fire management strategies and incident command.
• Experience in public education initiatives: Demonstrated ability to engage the community in fire safety and prevention.

Benefits

• Competitive salary based on experience and qualifications.
• Health, dental, and vision insurance.
• Flexible working hours.
• Opportunities for continuous training and advancement.

Company Culture

• Collaboration: We pride ourselves on a collaborative environment where every team member contributes to our mission.
• Commitment to Safety: The safety of our employees and the communities we serve is our top priority.
• Community Engagement: We actively engage with the communities we serve to enhance safety awareness and preparedness.