Medical Secretaries and Administrative Assistants

Job Description

We are seeking motivated Medical Secretaries and Administrative Assistants to join our fast-paced healthcare team. Successful candidates will support patient care by managing records, coordinating appointments, and ensuring smooth operation within medical environments.

Responsibilities

• Manage day-to-day administrative operations of the healthcare office.
• Perform billing, coding, and insurance-related tasks.
• Respond to patient inquiries and navigate their concerns effectively.
• Ensure proper documentation and record-keeping.
• Collaborate with other departments to ensure seamless patient care.
• Participate in ongoing training and professional development.
• Regularly review and update office policies and procedures.
• Assist in data entry and maintain accurate reporting.
• Monitor office supplies and order as necessary.
• Contribute to a positive team atmosphere and work culture.

Requirements

Education

• Certification in Medical Administration or related field
• Bachelor's Degree in Healthcare Administration preferred

Experience

• 2+ years of experience in a medical office or similar environment

Technical Skills

• Knowledge of healthcare regulations
• Practice management software

Soft Skills

• Problem-solving
• Interpersonal skills

Certifications

• Certified Healthcare Administrative Professional (CHAP)

Languages

• English: Fluent

Advantageous

• Knowledge of healthcare compliance: Understanding compliance requirements in the healthcare sector.
• Experience with patient management software: Proficiency in using software to manage patient care schedules.

Benefits

• Salary range: $45,000 to $65,000 AUD annually
• Employee training programs
• Work-life balance initiatives
• Supportive team environment

Company Culture

• Innovation: We encourage innovation and embrace new ideas that improve our service and operations.
• Community Engagement: We actively engage with the community, contributing to local health initiatives.
• Team Spirit: Our team is united by a shared commitment to quality patient care and support.