IT Support Technician

Job Description

Join our team as an IT Support Technician in Canberra. You will be responsible for delivering excellent support and resolving technical issues. If you have a passion for IT and a knack for helping others, we want to hear from you!

Responsibilities

• Assist with the setup and configuration of IT equipment.
• Address help desk requests in a timely manner.
• Manage inventory of IT supplies and equipment.
• Provide support for network connectivity issues.
• Assist in maintaining data backup and recovery procedures.
• Collaborate with other departments to resolve IT-related issues.

Requirements

Education

• Diploma in Information Technology or related field
• Bachelor's degree is an advantage

Experience

• 2+ years of experience in IT support

Technical Skills

• Windows and Mac OS proficiency
• Networking fundamentals

Soft Skills

• Customer service
• Time management

Languages

• English: Fluent

Benefits

• Competitive salary package
• Health and wellness programs
• Professional development opportunities
• Flexible working hours

Company Culture

• Teamwork: We believe in the power of teamwork and collaboration to drive success.
• Innovation: We encourage creativity and innovative thinking among our employees.
• Inclusivity: Embracing diversity and fostering an inclusive workplace is our commitment.