Medical Secretary and Administrative Assistant

Job Description

As a Medical Secretary and Administrative Assistant, you'll play a vital role in ensuring the smooth administrative operations of our medical office. You'll manage patient appointments, maintain accurate records, and coordinate with healthcare professionals to provide exceptional patient care.

Responsibilities

• Assist physicians in patient care and administrative duties.
• Answer phone calls and emails in a professional manner.
• Prepare and maintain medical records and files.
• Assist with the onboarding and training of new staff.
• Ensure adherence to office policies and healthcare regulations.
• Coordinate with external healthcare providers as needed.

Requirements

Education

• Certificate IV in Health Administration
• Diploma of Practice Management

Experience

• 2+ years of experience in a healthcare setting

Technical Skills

• Knowledge of Medical Terminology
• Billing Software

Soft Skills

• Problem-Solving

Certifications

• Certification in Medical Billing and Coding
• First Aid Certification

Languages

• English: Fluent

Advantageous

• Experience with telehealth platforms: Understanding of telehealth systems to assist in patient consultations.
• Previous experience in a multi-disciplinary team: Ability to work collaboratively with other healthcare professionals.

Benefits

• Comprehensive health benefits
• Generous annual leave and sick leave
• Opportunities for career advancement
• Support for professional certifications

Company Culture

• Integrity: We maintain the highest standards of integrity in all interactions with patients and staff.
• Empowerment: We empower our employees by providing them with the resources and support needed to excel in their roles.
• Community Engagement: We actively engage with our local community to promote health and wellness.