Computer Network Support Specialist

Job Description

As a Computer Network Support Specialist, you will ensure the smooth operation of our company's computer systems and networks. Your role will involve providing technical assistance, troubleshooting issues, and ensuring that our systems are secure and efficient.

Responsibilities

• Participate in network upgrades and installations.
• Provide on-call support for urgent technical issues.
• Develop training materials and user manuals.
• Ensure compliance with company policies and procedures related to IT security.
• Research and recommend new technologies to improve system performance.

Requirements

Education

• Bachelor's degree in a related field, computer science preferred

Experience

• 3-5 years of hands-on experience in IT support.

Technical Skills

• Cloud Technologies
• Scripting Languages

Soft Skills

• Customer Service

Languages

• English: Fluent

Advantageous

• Industry certifications: Certifications such as CCNA, MCSE, or similar will be highly regarded.
• Experience with security systems: Knowledge of security protocols and systems to safeguard information.

Benefits

• Comprehensive health insurance.
• Paid time off and flexible schedules.
• Training and development programs.
• A supportive team environment.

Company Culture

• Continuous Learning: We provide opportunities for ongoing learning and career advancement.
• Employee Ownership: We value our employees and foster an environment where everyone acts as an owner.