Escrow Officer

Job Description

We are seeking a detail-oriented Escrow Officer to manage escrow accounts and transactions. The candidate will ensure compliance with regulations while providing exceptional customer service and maintaining accurate records.

Responsibilities

• Open, manage, and close escrow accounts for high-value transactions.
• Ensure compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
• Communicate updates to clients, attorneys, and other stakeholders.
• Analyze and interpret legal documents related to escrow transactions.
• Process and disburse funds in accordance with escrow instructions.
• Conduct audits and reviews of escrow accounts for accuracy.
• Provide excellent customer service and support throughout the escrow process.
• Maintain detailed records and documentation for all related activities.
• Assist in training new team members on escrow procedures.
• Stay updated on changes in escrow regulations and practices.

Requirements

Education

• Bachelor's degree in Business Administration or a related field

Experience

• 3+ years of experience in escrow operations with a focus on complex transactions

Technical Skills

• Experience with escrow management software
• Familiarity with international escrow transactions

Soft Skills

• Customer service excellence

Certifications

• Professional certification in escrow operations

Languages

• English: Fluent

Advantageous

• Knowledge of legal documentation and procedures: Familiarity with the legal aspects of escrow transactions and documentation.
• Strong negotiation skills: Proficient in negotiating terms and managing client expectations effectively.

Benefits

• Comprehensive health cover
• Salary packaging options
• Employee wellness programs
• Support for professional certifications

Company Culture

• Respect and Inclusion: We are committed to creating a workplace that respects diversity and fosters inclusivity.
• Continuous Improvement: We strive for continuous improvement through feedback and ongoing development.