Sales Associate

Job Description

As a Sales Associate at Retail Excellence Pty Ltd, you will play a crucial role in providing exceptional service to our customers in the heart of Mount Gambier. You will assist customers in finding products that meet their needs and ensure a seamless shopping experience. Our ideal candidate is enthusiastic, friendly, and has a genuine passion for retail.

Responsibilities

• Create a welcoming atmosphere for customers upon entering the store.
• Assist in the setup of promotional displays and product placements.
• Ensure accurate cash handling and register operations.
• Provide product knowledge to customers to aid in their purchasing decisions.
• Work towards achieving individual and team sales goals.
• Support management in daily operations and store maintenance.
• Engage in ongoing learning about new products and company policies.
• Encourage customer feedback to improve service.

Requirements

Education

• High School Diploma or equivalent
• Retail Management certification is an added advantage

Experience

• 1-2 years in retail or customer-facing roles

Technical Skills

• Sales Techniques
• Inventory Management

Soft Skills

• Interpersonal Skills
• Adaptability

Languages

• English: Fluent

Advantageous

• Previous experience in a supervisory role: Experience leading a small team or managing shifts.
• Familiarity with inventory software: Knowledge of tools for tracking stock and sales data.

Benefits

• Health and wellness programs.
• Employee assistance program.
• Opportunities for career advancement.
• Annual company events.

Company Culture

• Integrity and Trust: We operate with integrity, ensuring transparency in our dealings with customers and within our team.
• Innovation: We seek innovative solutions to enhance our service offerings and improve the customer experience.
• Work-Life Balance: We support a healthy work-life balance for our employees through flexible schedules.