Field Service Technician

Job Description

We are actively seeking a skilled Field Service Technician to provide on-site support for our range of industrial equipment. The ideal candidate will have extensive experience in mechanical and electrical maintenance, along with a passion for delivering exceptional customer service.

Responsibilities

• Provide troubleshooting support and solutions for customer issues.
• Maintain a vehicle stocked with necessary tools and parts.
• Assist with developing and refining service protocols and procedures.
• Participate in ongoing training and skill development programs.
• Review service reports and identify common issues for proactive improvement.
• Promote safe work practices and a healthy work environment.

Requirements

Education

• Relevant trade qualifications

Experience

• Prior experience with mechanical and electrical systems and components

Technical Skills

• AutoCAD proficiency
• PLC programming

Soft Skills

• Analytical thinking
• Team collaboration

Certifications

• Forklift License

Languages

• English: Fluent

Advantageous

• Experience with hydraulic and pneumatic systems: Hands-on experience with hydraulic and pneumatic systems and repairs.
• Proven customer service skills: Demonstrated ability to maintain professionalism in customer interactions.

Benefits

• Health, dental, and vision insurance.
• Flexible working hours and remote work options.
• Career advancement opportunities.
• Employee wellness initiatives.

Company Culture

• Innovation: We prioritize innovation and creativity, encouraging our team to push boundaries and think outside the box.
• Growth Opportunities: Our company provides ample opportunities for personal and professional growth, with ongoing training and mentorship.
• Inclusivity: We are dedicated to creating an inclusive workplace where all voices are heard and valued.