Food Service Manager

Job Description

We are seeking a proactive Food Service Manager to oversee the operations within our hospitality establishment. The ideal candidate will demonstrate exceptional customer service skills, effectively manage day-to-day operations, and coordinate a dynamic team to maintain high standards.

Responsibilities

• Lead and motivate a diverse team of food service staff.
• Plan and execute staff schedules efficiently.
• Develop relationships with suppliers and vendors.
• Ensure quality control for food and beverage items.
• Inspect dining areas for cleanliness and customer satisfaction.
• Implement training programs for staff development.
• Coordinate with other departments to ensure seamless operations.
• Track industry trends to stay competitive in the market.
• Engage with guests to gather feedback and enhance their experience.

Requirements

Education

• Diploma in Hospitality or related field

Experience

• 3+ years of experience in food service management.

Technical Skills

• Point of Sale Systems

Soft Skills

• Customer service excellence

Languages

• English: Fluent

Advantageous

• Fluent in multiple languages: Ability to communicate in more than one language to enhance guest interactions.
• Experience managing remote teams: Proven ability to lead teams in different locations effectively.

Benefits

• Generous leave entitlements
• Wellness programs and initiatives
• Comprehensive training and development programs
• Exciting employee events and social activities

Company Culture

• Celebration of Diversity: We embrace diversity and celebrate the unique perspectives and contributions of all our employees.
• Innovation and Creativity: We encourage innovative thinking and creative solutions to enhance guest experiences.
• Work-life Balance: We prioritize our employees' well-being and provide a supportive environment that promotes work-life balance.